by Philip Boxer
A proactive, demand-driven East-West dominant approach is needed to achieving step-change. A North-South dominant approach, based on encouraging Trusts to make step-changes through implementing published best practice guidelines, cannot work because it cannot deal with the complexity.
by Philip Boxer
Different kinds of service are described, depending on the way in which a customer chooses to internalise or externalise its learning as it responds to its own value deficit.
by Philip Boxer
In modelling structure-determined processes, we can take the ‘vertical’ axis as a given, and elaborate the ‘horizontal’ within its terms. But in structure-determining processes, we have to start with the particular ‘horizontal’ relations to context-of-use, and then examine the ways in which they are supported and/or restricted by the ‘vertical’ axis.
by Philip Boxer
In the blog on East-West Dominance, we talked about taking power to the edge, but where is this ‘edge’? Where is it? This is a question of what forms of competitive advantage the organisation can create.
by Philip Boxer
We need to learn about how to model the structure-determining processes of the organisation-in-context as well as the structure-determined processes of the systems the organisation uses.
