by Richard Veryard
In a symmetric world, there is a clear distinction between genuine customers and hostile attackers - and the task of security is to tell them apart and keep them apart.
In an asymmetric world, this distinction breaks down.
by Richard Veryard
A business can be regarded as a platform of services. This has important implications for the (variable) geometry of the single firm, as well as the interoperability of multiple firms.
by Philip Boxer
The double challenge involves not only responding to the customer’s demand at the edge, but also creating the organisational context that will sustain that response.
